Happy Fits Policies
SHIPPING + PROCESSING
For in-stock items, please allow 5-7 business days for processing before your order ships. Happy Fits is a small business and every order is packed and prepared by hand, but we’ll always do our best to get your order out sooner whenever possible.
Once your order ships, you’ll receive tracking information via email. Delivery times vary depending on the shipping method and carrier.
Please note that carrier delays are outside of our control.
PREORDER TERMS + CONDITIONS
Most Happy Fits items are preorders because they are made to order in house.
The estimated fulfillment timeline for each preorder will be clearly listed on the product page at the time of purchase.
Please note: Preorder timelines are estimates and may shift slightly due to supplier, production, or shipping delays. We’ll always do our best to keep you updated if anything changes.
If you purchase a preorder item alongside an in-stock item, your entire order will ship together once the preorder is ready, unless otherwise stated.
Preorder purchases are final sale and cannot be cancelled or returned due to change of mind or sizing.
RETURNS + EXCHANGES
Because many of our pieces are made in small batches and/or made to order, Happy Fits does not accept returns or exchanges for change of mind, incorrect sizing, or color preference. ALL SALES ARE FINAL.
Please review the size chart and product details carefully before placing your order. If you’re between sizes or unsure about a fit, we’re always happy to help!
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
We want you to love your Happy Fits order. If your order arrives damaged, defective, or you received an incorrect item, please contact us within 7 days of delivery at michelle@wearhappyfits.com
Please include your order number and photos of the item so we can take a look.
If the issue was caused by an error on our end, we'll make it right with a replacement or another appropriate solution.
Please do not send an item back without contacting us first.
All other purchases are final sale.
LOST, STOLEN, OR DELAYED PACKAGES
Once your order has been shipped and is in the carrier's possession, Happy Fits is not responsible for packages that are lost, stolen, or delayed in transit.
If your tracking information shows that your package was delivered but you cannot locate it, we recommend checking with household members, neighbors, and your local carrier first.
If your package appears to be lost in transit, please reach out to us and we’ll do our best to help you navigate the carrier's claims process.
Please double-check your shipping address before placing your order. Happy Fits is not responsible for packages shipped to an incorrect address provided at checkout.